FAQ
WHERE DO YOU SHIP FROM?
Every item is processed, packed, and shipped from Los Angeles, California
DO YOU SHIP TO MY COUNTRY?
Via USPS, we are able to ship to most countries, not just USA! Orders will also contain tracking. International shipments may contain customs fee that you will be responsible for upon delivery.
HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
Please allow 4-8 business days for your order to process and ship. Once package is scanned in, it will take 3-5 days domestically to ship. For international packages, delivery may take up to 10-20 days depending on part of the world you are located in.
HOW ARE YOU SHIRTS PRINTED?
We use a variety of print methods that ensure quality for the garment AND customer is 100% satisfactory. Our print methods include and are not limited to Screen Printing, Direct to Garment, Heat Transfer, Sublimation, and Cut and Sew.
Our knowledge in the industry guarantees quality that will last.
For special print methods we will provide care instructions that you are responsible to following to ensure durability.
HOW DO I TAKE CARE OF THE GARMENT I JUST PURCHASED?
Following these general instructions, please follow additional care instructions included with your order.
1) Turn inside out
2) Use soft fabric safe detergent (please avoid bleach & fabric softeners.)
3) Wash with like colors in cold settings.
4) Hang dry or tumble dry low.
MY PACKAGE IS TAKING LONGER THAN EXPECTED TO ARRIVE, WHAT DO I DO?
Most items take 4-8 days to process and ship, but majority of the time your order will be processed much faster. Once ship, the package is out of our hands and out of our control. USPS' proclaimed shipping fulfillment timeline is within 3-5 days domestic and 10-20 days internationally. Delays can occur due to the following: weather, holidays, or if you are an international customer, customs.
1.) Please stay up to date with your order via your tracking number. It will be provided once our fulfillment team processes, packs, and ships your order. USPS is our trusted shipping carrier.
2) Send us an email at omaju.cs@gmail.com with your name and order number, and we'll do our best to help you. Please give us 48 hours to respond to your message.
DO YOU CHARGE TAXES?
For all states subject to tax, Shopify's order calculator will automatically involve your state's tax requirements. We are required by law to collect state and local sales tax.
